At Pirots 4, we take your privacy very seriously. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and what rights you have regarding your information. This policy applies to all users who interact with our platform and services in the Netherlands region.

Depending on your use of our platform, we may collect the following data:

Identity and contact details: such as name, email address, and date of birth (to verify age).

Usage data: information about how you use our website, including pages visited and interactions.

Technical data: such as IP address, browser type, time zone settings, and device information.

Communication data: records of correspondence when you contact our customer service.

We only process your data if we have a legal basis for doing so, including:

Performance of a contract: when processing is necessary to provide our services to you.

Legitimate interest: for improving our services, security, and internal administration.

Legal obligation: when we are legally obliged to retain data (e.g., for anti-money laundering legislation or age verification).

Consent: when you have explicitly given consent for specific processing, such as marketing.

Your data is used for the following purposes:

Managing your account and providing access to the platform.

Ensuring security and preventing fraud.

Analyzing trends to improve the user experience.

Customer service and support.

Compliance with legal and regulatory requirements in the Netherlands.

We do not retain your personal data longer than necessary for the purposes for which it was collected, or to comply with legal, accounting, or reporting obligations. Once the retention period has expired, your data will be securely deleted or anonymized.

We do not sell your data to third parties. However, we may share data with trusted service providers who help us operate the platform (e.g., hosting, data analysis). If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards to guarantee an equivalent level of protection.

We have implemented appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. While we strive for the highest standards, no transmission over the internet is 100% secure.

As a resident of the Netherlands, you have specific rights regarding your data:

Right of access: you can request a copy of the data we hold about you.

Right to rectification: you can have inaccurate data corrected.

Right to erasure: under certain conditions, you can request to have your data deleted.

Right to object: you can object to the processing of your data for marketing purposes.

Right to data portability: you can request to transfer your data to another service provider.

For questions about your privacy or to exercise your rights, please contact our data protection officer via:

Email: [email protected]